A short definition: Reputation Management (also known as Directory Management), is the simple process of tracking a business entity’s actions and corresponding opinions about those actions; reporting on those particular actions and opinions; and in turn reacting to that specific report automatically creating a basic “feedback loop”.
Reputation Management has become extremely popular and is in wide use with the advent of widespread computing. We, at IT Solutions SA use a number of Reputation Management Software Systems, all with predefined criteria which process all the complex data to report online reputation.
These software systems are basically designed to connect a business with it’s related market, track the level of engagement, and then closely analyses, carefully measure and strategically manage the results. Our systems assist in facilitating and automating the entire process of determining business trustworthiness. This complex process is the core feature to all kinds of communication in marketing and public relations.
At IT Solutions SA we are able to establish advanced Reputation Management Systems detailing and tracking your online presence and how you are perceived in the virtual environment.