Privacy Policy

This policy covers how IT Solutions South Africa treats personal information collected. We are not in the business of selling information about our clients. This notice states what information is collected and the steps taken to protect and secure it, and how you can contact us with questions or concerns.

Information Gathered:

Personal information is gathered when you register with IT Solutions SA. This information is limited to your email address, and any information you post on your site. We may collect billing information if you sign up for a paid service, which may include your name, address, telephone number, credit card details, and other information that is necessary in order to process the transaction.

Under no circumstances do we store any of your sensitive billing details. IT Solutions SA uses information for the following purposes: products and services provision, identification and authentication, services improvement, support, contact, research, and anonymous reporting.

Billing Information:

When you sign up for a service or product, or register a domain through a host provider, your billing information is required in order to process the transaction. If your subscription is auto-renewing, a recurring subscription will be created at the host provider’s payment gateway.

The host provider will store your billing information on their secure payment gateway for as long as it is necessary to carry out the terms of your subscription. Should you cancel your subscription, your billing information will be immediately removed by the host provider.

IP Address:

Host providers occasionally obtain IP addresses from users. IP address, browser and session information may be used for various purposes such as to diagnose and prevent service or technology problems reported by users or engineers that are associated with the IP addresses controlled by a specific web company or ISP. Estimate the total number of users visiting your web site from specific geographical regions. Monitor and prevent fraud and abuse.

Cookies:

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site’s computer and stored on your computer’s hard drive. You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is set.

Information Relating to Children:

Individuals under the age of 13 are prohibited from creating or using IT Solutions SA services.

Information Use, Sharing and Disclosure:

IT Solutions SA does not share, sell, rent or trade personal and exclusive information with third parties for their promotional purposes. We may use or share your personal information where it is necessary to complete a transaction, to operate or improve our products and services, or to do something that you have asked IT Solutions SA to do. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. If you choose to use our referral service to tell a friend, we will ask you for your friend’s name and email address. We store this information for the sole purpose of sending a one-time email and tracking the success of our referral program.

IT Solutions SA may share personally identifiable information about you under circumstances as follows: We may share your personal information to respond to subpoenas, court orders, or legal process, to establish or exercise our legal rights or, defend against legal claims and if in our judgment in such circumstances disclosure is required or appropriate. We may share your personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of my various terms of use, or as otherwise required by law.

As we continue to develop our business, we may also buy or sell all or part of our business. In such transactions, personally identifiable information you have shared with us is generally one of the business assets that will be transferred. Transferred personal information will remain subject to the promises made in this privacy policy or subsequent policies to which you have consented.

Changes to this Privacy Policy:

IT Solutions SA may revise, modify or update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your particular account or by placing a prominent notice on our website.

Confidentiality and Security:

No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, IT Solutions SA cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make efforts to ensure security on our system. We use physical, electronic, and procedural safeguards to protect personal information about you. Your account information is protected. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of firewalls and secure server software.

Changing your Preferences and Personal Information:

You can edit your account information with us at any time. You can delete your applicable account; however, please note that some personal information, primarily your contact information, may remain in our records to the extent necessary to protect our legal interests or document compliance with regulatory requirements.

If your personally identifiable information changes, or if you no longer desire our services, you may correct, update, or delete such information by emailing IT Solutions SA, if you have questions or concerns regarding this statement, you should contact IT Solutions SA at info@itsolutionssa.co.za.